NOC Wallet+ Services

NOC Wallet+ Services

Overview

Enhancing NOC’s loyalty experience through Wallet+ integration and seamless digital engagement.

Industry
Food & Beverage
COMPANY SCALE
400
Product & Services
Merchant Success Service
eCard at Apple & Google Wallet

Challenges

No Unified Loyalty Identity

Loyalty was fragmented across platforms, leading to inconsistent branding and value delivery.

Inefficient Reward Awareness

Customers weren’t fully aware of point accrual or redemption opportunities.

Lack of Instant Access

Rewards and member data weren’t available in real-time at POS or via mobile.

The Solution

Streamlined Wallet+ Experience for Café Culture

NOC’s Wallet+ rollout created a frictionless reward journey.

  • Mobile Wallet Integration
    Add cards to Apple & Google Wallet instantly.
  • Core
    Real-time sync with POS for live rewards and tier tracking.
  • Loyalty Visibility
    Members see points, tier status, and perks at a glance.
  • Push Offers
    Surprise-and-delight moments based on visit habits.

The Results

Higher Engagement

Real-time access to offers and points helped drive regular engagement and encouraged repeat visits among loyal customers.

Smoother Redemptions

With Wallet+ integration, rewards became easier to redeem—improving usage rates and enhancing the loyalty experience.

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