Overview
Enhancing NOC’s loyalty experience through Wallet+ integration and seamless digital engagement.
Industry
Food & Beverage
COMPANY SCALE
400
Product & Services
Challenges
No Unified Loyalty Identity
Loyalty was fragmented across platforms, leading to inconsistent branding and value delivery.
Inefficient Reward Awareness
Customers weren’t fully aware of point accrual or redemption opportunities.
Lack of Instant Access
Rewards and member data weren’t available in real-time at POS or via mobile.

The Solution
Streamlined Wallet+ Experience for Café Culture
NOC’s Wallet+ rollout created a frictionless reward journey.
- Mobile Wallet Integration
Add cards to Apple & Google Wallet instantly. - Core
Real-time sync with POS for live rewards and tier tracking. - Loyalty Visibility
Members see points, tier status, and perks at a glance. - Push Offers
Surprise-and-delight moments based on visit habits.
The Results

Higher Engagement
Real-time access to offers and points helped drive regular engagement and encouraged repeat visits among loyal customers.

Smoother Redemptions
With Wallet+ integration, rewards became easier to redeem—improving usage rates and enhancing the loyalty experience.