Preface Coffee & Wine Digital Stamp Card
Overview
Modernizing coffee shop loyalty through digital transformation and data insights.
Challenges
Traditional Loyalty Tracking
Paper-based stamp cards were easily lost or damaged, leading to customer frustration and missed opportunities to reward loyal customers.
Customer Data Collection
The business lacked systematic ways to gather and analyze customer preferences and purchasing patterns, limiting their ability to make informed business decisions.
Customer Retention Challenges
Without a modern engagement system, the business struggled to maintain consistent customer relationships and effectively incentivize repeat visits.
The Solution
At the Forefront of the Membership System
Be at the forefront of the membership system Preface Coffee & Wine’s concept is groundbreaking. Before the concept of digitalization has attracted attention, Preface Coffee & Wine’s has already realized the development potential of digitalization and electronics. Join us to turn traditional physical stamp cards into electronic products stored on mobile phones.
- Stamp
Collect stamps for a reward. Just like what we are used to except it’s cooler because it’s virtual. - Core
This membership system is supported by our Core where the magic takes place. - Wallet
Preface Coffee & Wine’s digital stamp card is e-wallet-based. Customers don’t need to download anything for it to work. - Reward
Reward customers who have been loyal to your brand to make them feel important.
The Results
Tailored incentives encouraged return visits and incremental purchases.
System analytics optimized stock planning and captured peak demand periods.
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