Preface Coffee & Wine Digital Stamp Card
Overview
Modernizing coffee shop loyalty through digital transformation and data insights.
The Problem
Traditional Loyalty Tracking
Paper-based stamp cards were easily lost or damaged, leading to customer frustration and missed opportunities to reward loyal customers.
Customer Data Collection
The business lacked systematic ways to gather and analyze customer preferences and purchasing patterns, limiting their ability to make informed business decisions.
Customer Retention Challenges
Without a modern engagement system, the business struggled to maintain consistent customer relationships and effectively incentivize repeat visits.
The Solution
At the Forefront of the Membership System
Be at the forefront of the membership system Preface Coffee & Wine’s concept is groundbreaking. Before the concept of digitalization has attracted attention, Preface Coffee & Wine’s has already realized the development potential of digitalization and electronics. Join us to turn traditional physical stamp cards into electronic products stored on mobile phones.
- Stamp
Collect stamps for a reward. Just like what we are used to except it’s cooler because it’s virtual. - Core
This membership system is supported by our Core where the magic takes place. - Wallet
Preface Coffee & Wine’s digital stamp card is e-wallet-based. Customers don’t need to download anything for it to work. - Reward
Reward customers who have been loyal to your brand to make them feel important.
The Results
Customers who are members of loyalty programs tend to generate 12-18% more revenue growth per year than non-members
Customers who are members of loyalty programs tend to generate 12-18% more revenue growth per year than non-members
Related Projects
Proven CRM Solutions in Action: Projects That Deliver Value
(MALIN+GOETZ) Digital Stamp Card
MALIN+GOETZ elevates beauty retail with wallet-based digital stamps, simplifying loyalty while gathering customer insights for enhanced engagement.
BMW iSpace Membership E-Card
BMW iSpace revolutionizes luxury car ownership with digital membership e-cards, integrating wallet solutions for seamless personalized experiences.
Clarins Staff Reward Programme
Clarins gamifies employee training with digital reward program, driving staff engagement through point-based incentives and e-wallet integration.