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Terms of Service

Last updated: 12 October 2026

Welcome to www.juicysuite.com. This website and the JuicySuite services are provided by JuicySuite Limited (“JuicySuite”, “we”, “our” or “us”). These Terms of Service (“Terms”) govern your use of our website, products and services (together, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

  • access, or attempt to access, any part of our servers or any area of the Services that is not intended for public access;
  • restrict, interfere with or prevent any other user’s proper use of the Services;
  • post or transmit any material that is unlawful, fraudulent, defamatory, obscene, threatening or otherwise objectionable, or that infringes anyone’s intellectual property or other rights;
  • post or transmit unsolicited advertising or other commercial communications;
  • post or transmit any material containing viruses or other harmful components; or
  • use any information obtained from the Services for commercial purposes without our written approval, unless the Services state otherwise.

We reserve the right to suspend or restrict your access if we suspect any unauthorised, fraudulent or unlawful activity.

2. Account registration

To access certain features, you may need to register for an account. You must provide accurate, complete and current information, keep your login credentials secure, and notify us promptly of any unauthorised access. You are responsible for all activity that occurs under your account.

3. Intellectual property

All content, trademarks, logos and other intellectual property on the Services are owned by or licensed to JuicySuite Limited. You may download or print material for your own personal, non-commercial use, but you may not otherwise reproduce, distribute or create derivative works from our content without our express written consent.

If you send us feedback, ideas or suggestions about the Services, you agree that we may use them freely without any obligation to you.

4. Subscription and payment

If you subscribe to any paid features, the pricing and payment terms set out in your order form or subscription agreement apply. Unless otherwise stated in those terms, payments are non-refundable. We may change pricing or features from time to time and will give notice by email or on the website.

5. Data privacy

Our collection and use of personal data is governed by our Privacy Policy.

6. Third-party services and links

The Services may integrate with, link to or embed content from third-party services. We are not responsible for the content, privacy practices or terms of those third-party services, and a link does not mean we endorse them. Your use of them is at your own risk and subject to their terms.

7. Termination

We may suspend or terminate your access to the Services if you breach these Terms or misuse the Services. You may stop using the Services or cancel your account at any time. Upon termination, your access to the Services and associated data may be deleted or made inaccessible.

8. Disclaimers

The Services and all information on them are provided “as is” and “as available”, for general reference only, without warranties of any kind, whether express or implied. We do not guarantee that the Services will be uninterrupted or error-free, or that information on the Services is accurate, complete or up to date.

9. Limitation of liability

To the fullest extent permitted by law, JuicySuite Limited will not be liable for any indirect, incidental, special or consequential damages, including loss of business or profits, arising out of your use of, or inability to use, the Services.

10. Indemnity

You agree to indemnify JuicySuite Limited and its officers, employees and agents against any claims, losses, costs and expenses (including legal fees) arising from your breach of these Terms or your use of the Services.

11. General

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right does not waive that right. Headings are for reference only.

12. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a new “Last updated” date. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Terms.

13. Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-laws principles. You agree to submit to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.

14. Contact us

If you have any questions about these Terms, please contact us at [email protected].

JuicySuite

CRM and loyalty for brands that take their regulars seriously. Made in Hong Kong; deployed across 11 markets.

Products
White-label Mobile AppCustomer Data Platform (CDP)Loyalty EngineeWallet on Apple & GoogleMembership WebsiteShopify Loyalty App
Features
Digital Stamp CardPoints & TiersReferralGift CardDashboard & ReportPrepaid Voucher & CreditGamificationCustomer SegmentationMarketing AutomationDigital Voucher
AI
Loyalty Marketing AgentLoyalty MCP ServerReporting Insight Agent
Services
Merchant Success ServiceGift & Promotion PartnershipData Consolidation Services (ETL)System Customisation
Industries
BeautyRetailFood & BeverageEnterprise
Company
Success StoriesKnowledge BaseResourcesPricingContact

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